User Experience (UX) Lab

The User Experience (UX) Lab supports a wide range of UI/UX activities, giving you access to specialist audio-visual equipment and usability testing tools.

Available for individuals and companies to hire, the User Experience (UX) Lab can be used for an extensive range of UI/UX activities, such as user-based testing, participatory design workshops and focus group studies.

The lab features four observation rooms and a control room for usability engineers. Rooms 1A and 1B can combine to create a larger space for workshops and focus groups. When you hire the lab, you’ll have access to cutting-edge UX equipment including multiple cameras, a 360-degree mic array, eye-tracking devices and analysis software.

The UX Lab can be used to:

• Conduct a traditional usability session (i.e. a single evaluation)
• Support up to four concurrent usability sessions
• Investigate distributed technologies, like those used by people interacting over a distance (e.g. social media technologies).

We’ve worked with a range of clients including digital strategists Parisfirst and strategic design consultancy ThinkPlace.

Visit the User Experience (UX) Lab website for an interactive 3D tour.

Resources

The UX Lab is a flexible space that can be configured to suit your needs. Our facilities include:

• Four observation rooms and a control room for usability engineers
• One-way mirrors in each room for direct monitoring from the control room
• An elaborate patch system that can locate video cameras anywhere in an observation room, including in the ceiling rig or on tripods
• Cameras (typically, three cameras for each session) and a 360-degree mic array with noise cancellation in each room, which captures high-quality audio of participants’ communication
• Eye-tracking devices (wearable and remote) and analysis software (Tobii Pro Labs, Tobii Pro Glasses Analyzer) for recording on-screen to real-world user interactions
• Secured reception area with kitchenette where participants can wait or complete paperwork.

User information

Our UX Lab is commonly used for activities like user-based testing, heuristic evaluations, cognitive walkthroughs, brainstorming sessions, participatory design workshops and focus group studies.

The facilities are available for individuals or companies to hire on a full-day or half-day basis. To book, please contact the Lab Manager via the details below.

Contact us

For bookings:

Allen Mari Pilares
Phone:  +61 3 9035 8760
Email: allen.pilares@unimelb.edu.au

User Experience (UX) Lab
Room 5105, Level 5, Building 290
Melbourne Connect, 700 Swanston Street

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